How we do it
The key to your hospitality business is your food and beverage offering. It defines who you are to your customer and your target market. With trends moving so quickly, it’s easy to want to change what you do to keep up with the masses, however it’s all about striking the right balance so you never lose sight of what you’re all about and what your customers love about you. Menu concept, engineering and design are key components of the EverBlossom ethos, never forgetting the all-important profit margins. We can help you achieve this, as well as expand and diversify your offering where required.
Food and Beverage
Advice and guidance for business start ups
All business ideas start as dreams, but taking that first step can prove to be much more daunting than we first realised. Having the support of a specialist consultancy such as EverBlossom will help spread the load of opening a new successful business.
"…there are only two ways in which a manager can impact an employee’s output: motivation and training. If you are not training, then you are neglecting half the job."
-"From the Forward" by Ben Horowitz
We can help with staff training and mentoring to get the most from your people, including:
• Customer service
• Working with people
• Barista skills
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Wine workshops
• Allergen training for front of house & kitchen
• Menu costings & menu traffic lighting
• Complaint handling
Staff Training
Staff coaching
Employ passion, train skill. How do you motivate your team to keep the passion alive? Coaching and
mentoring are completely different to training and allows you and your team to continually develop to reach their true potential.
The amount of paperwork and documentation needed to run a hospitality business efficiently and
effectively can be overwhelming. Whether it’s health and safety documents to comply with legislation, allergen labelling, changeover sheets, allocation sheets, staff manuals, induction programmes or cleaning checks, EverBlossom can put together everything you need to run your business smoothly.
Documentation
Marketing
Whether it’s press, digital, printed, face to face or on-line, marketing is a vital part of your business. By using eye-catching typography, logos and pictures, you create an instantly recognizable brand. Social media pages and posts, advertising, tweets, signage, labelling and printed collateral all reinforce your brand, attracting more customers and creating an army of loyal fans along the way. Whatever platform/s you prefer, EverBlossom will help you ensure you get the right message to the right people.
From single-site operators looking to increase their footfall to multi-site growth, any form of expansion can make you feel you’re pushing against a brick wall. Where to start? How to go about it? What to prioritise? What’s the best direction to take? What about budgets and costs? Katie can provide outside-the-box ideas to help you though this challenging period.
Business expansion
Profit margins
Increasing profit margins is an ongoing goal, but making it happen can sometimes feel impossible.
They say that sales are vanity and profit is sanity. Let us help you question every cost and keep that
head sane!
Let us tell you about your business from a customer point of view. Katie will personally visit your business on a mystery dining basis and give honest, constructive feedback on her experience. Using a specially designed feedback and score form. Let’s help your business move forward with your customer’s expectations in mind.